Designed with you in mind - in a way that's right for you.

Frequently Asked Questions (and dispelling some myths!)

What is Entourage Pro?

Entourage Pro is the World’s first, free to use, verified network of freelance production crew, made for and supported by - the live entertainment industry. We are neither an agency, nor a recruitment consultant. We engage with increasingly growing numbers of freelance practitioners and connect them to hundreds of thousands of rental companies, artists, production managers, festival organisers and employers, worldwide.

Do we take a cut from day rates or a commission for finding work for crew?

We never take a cut from either our members or our users. Instead, we stipulate that from time to time we survey you about the kit you use and on various wider industry topics.

Then, why do we ask for your day rate?

We don’t ask you provide your day rate, specifically - we ask you provide a day rate ‘range’ (ie. £250-£350) so that our search algorithm matches users’ budgets. This ensures we provide job offers within a range you are prepared to consider, leaving you to negotiate directly with production. 

I don’t get it - how is Entourage Pro free and how does it make money?

We conduct work on behalf of production manufacturers, brands and industry service providers by writing reports on various aspects of the live events industry. From time to time, we want to know about products, general feelings, sentiment and attitude towards elements of the live industry. Experiences and issues our industry faces, and provide an opportunity for individuals to raise concerns. To brands and manufacturers, rental companies and industry stakeholders - this is incredibly valuable. 
We report back to the event production sector on topics such as; technology, employment, travel, diversity, mental health, wellbeing, working practises and conditions, in order to build a clearer picture of the industry at large. This helps to give everyone a better understanding on a number of levels. How products are used, how crew and employers are supported, the expectations of individuals and teams, restrictions we experience and obstacles we face. It gives members and the industry a voice.
Our members, partners and clients benefit from the work Entourage Pro: Insights is able to conduct and report to the various bodies and organisations we are aligned with.The surveys are quick, relevant to your primary role and remain wholly anonymous.

Why are we partnering with manufacturing brands and service providers?

Because manufacturers know where they sell to, they know their distribution and rental partner networks - but they don’t necessarily know their market share or end-user majority. That’s you. 
We give users the ability to provide feedback, and manufacturers the ability to learn more about needs and requirements. We are providing a solution, often spoken about, and until now, not yet delivered - whilst providing members with job opportunities, worldwide.

 How do we use and store your data?

Your data is housed under strict GDPR guidelines. It cannot be accessed by anyone except Entourage Pro Ltd. We use it in order to find best fit crew, for any given role, based on your availability, fee, proximity, skillset, experience and training. It is not sold, shared, spammed or used in any way which jeopardises your identity, security or value.
Any info you provide Entourage Pro is managed discreetly and importantly, anonymously. Entourage Pro transparent, can be trusted and is creating a platform where everyone benefits.This is our promise to our members, our users and our clients.

I’ve put myself down as being available for jobs - but not heard anything?

We send out roles to suitable candidates, as soon as you mark yourself as available, we pass those on to the employer. If you have marked yourself as available and not heard back - this is down to production’s discretion and their decision remains final. Production will contact you directly if you are successful. We do suggest that you populate your Entourage Pro profile page as thoroughly as possible, to give yourself the best chance. It goes without saying that a verified green tick will shuffle you nearer the top of the tree.

If you have any doubts, questions, concerns, or indeed ideas for us to consider, please let us know connect@entouragepro.com
We are 100% committed to Entourage Pro and helping to develop a new digital way, for our industry.

Who are we?

Joel Perry

Joel hails from Manchester. He was born at the dawn of the live industry - and he never left. A very bad guitar player and an even worse singer, he was destined to cling to the coat tails of those that did it, properly.

The idea of Entourage Pro came to him nearly 5 years ago, because of a firm love for the industry, the people in it, that ever-evolving, clever use of products which continue to create unforgettable experiences around the business we call; ‘show’. Add into that a sizeable dollop of tenacity, sweat, tears and a never-give-up attitude - his commitment to Entourage Pro is for you. He’s done a lot of things in the music biz and knows a lot of people.
Joel supports Man City. 

Contact: +44 7968 830 559

James Stanbridge

James is a thinker. What James doesn’t consider is not worth considering - and he only knows this, because he’s thought about it. James has already built one industry bible (Showcase Music) and is integral in steering the course of Entourage Pro.

A master of every programme under the sun (there’s absolutely nothing he can’t do), James brings calm and order to the EP office, whilst organising and developing the network and the clever little platform within which it exists.

Liked by everyone, James is only ever heard raising his voice when telling his girls off for chasing the dog, Winnie around his prized excel spreadsheets.
James supports Chelsea. 

Contact: +44 7595 752 126

The Sign-Up process

How long will registration take?

Registration takes between 7 and 9 minutes, depending on your role.

Why do I need to answer so many questions?

We ask up to 30 questions in order to populate the search criteria the wider industry will use to determine your experience, qualifications, credentials and ultimately, suitability to the project they are working on.

Why do we ask the questions that we do?

Our research and development has deemed it vital that we ask these questions so that our networks can search best fit personnel. We also ask some questions about the brands you have worked with, have a preference for and have trained with. This helps us build a definitive idea of the kit used and trained with across various disciplines of the live environment, helping us know who to speak to for further research projects.

Why do we require your address?

Your hometown will be the only visible information that is published. This is to simply match you to jobs that are close, if necessary.

Why do we require your day rate?

We ask for up to 3 pay scales in order to give you the opportunity to liaise with any potential employer. We do not publish your exact day rate, just brackets of pay you are willing to discuss future projects at.

Why do we ask about career highlights?

It’s simple - we want to give members an opportunity to show off their experience.

Some of the questions aren’t applicable to me and/or I do not have the experience needed to complete the registration?

Don't worry. We are currently building an expanded, Stage 2 registration platform to include those operating in the TV & Film and corporate events industries. We are also working to improve access pathways into the sector, for (but not exclusive to); 3rd year and post-grad students and those without formal training. Keep an eye on the network over the next few months as we roll these improvements out.


You have full control over everything that is published on your profile. You will have access to real-time privacy settings where information can be visible to everyone, hidden behind an agreed connection request, or should you choose, keep everything completely private.

Entourage Pro Verification - Industry Recognised Credibility

To be included on the Entourage Pro Network, we need to verify who you are simply and effectively, by asking for three referees. 

Not only are we helping you (the crew), but we are also helping the wider industry. From suppliers, users, artists, PM’s, TM’s, manufacturers, festival organisers, theatre producers, rentals houses and ultimately - audiences themselves.

Why do we need references?

The references help us to build a cohesive, private and verified network of freelance professionals. This is essential. If we don’t know you ourselves, to have peers in the industry verify who you are, gives you unrivalled credibility and standing. 

We want the industry as a whole, to feel confident that Entourage Pro members are serious, qualified, talented and valuable professionals - and are who they say they are.

I don’t feel I should have to prove who I am?

We understand. Many people in the industry already have a close network of production colleagues and ‘go-to’ resources. Their reputation in the industry speaks for itself.However, not everybody knows everybody, and to further your visibility via the Entourage Pro network we will open you up to new possibilities. All we ask for that is that you provide a few people we can contact to verify who you are.

To date; over 10,000 referees have been more than willing to support each member of the network as they complete the sign-up process. We have had testimonials from artists, promoters, record company execs, production managers, tour managers, agents, rental providers, managers and many more.

In each case, each referee has been thoroughly committed to this new way of working.This is not intrusive - we care about you as individuals - and your reputation and methods of working. 
Entourage pro won’t replace traditional methods of finding work - but it will help to underpin those methods by digitisation.

How do we reference you?

Simply supply us with the name and email, the event worked on together, their role, your role and we send a nice, automated email to that person. Provide a very quick form to fill in and that’s it, job done!


This automated exchange is completely private between you and the referee you choose. We do not see, use or store the email addresses you supply. All we get from their reply is confirmation that you have worked together and a sentence or two in the form of a testimonial.
All that will appear on your profile would be their name, their role and the testimonial they have offered.

We also allow you to keep this private if you wish. You have FULL control on what is published on your page with real-time privacy settings.

Join Entourage Pro, it's simple and free.

Become part of the World’s first Verified Global Crew Network dedicated to – and fiercely passionate about – the live events industry.
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