Ticket sales soar past pre-pandemic levels


March 22, 2022

Top promoters and ticketing firms including DEAG, Dice, Event Genius and The Ticket Factory say that current ticket sales are even higher than pre-pandemic levels.

Event Genius, which serves more than 50 countries worldwide, says its ticket sales are outstripping 2019 levels by more than 25%.

“It’s been an incredibly strong and heartening start to 2022,” says the company’s CEO, Benjamin Leaver. “Demand for events is arguably at an all-time high, and we see lots of potential for growth this year which is immensely encouraging.

“We’re expecting 2022 and the next few years to become a landmark period for the events industries.”

According to an Event Genius customer survey conducted at the beginning of this year, fans are also digging a little deeper into their pockets for events.


“Such is the demand for events and experiences – both domestically and abroad – event-goers are now spending up to three times more on their domestic and international event trips than even pre-Covid levels,” Leaver says.

Dice, a UK-based mobile ticketing and discovery platform for live events and live streams, has also seen a replenished demand for live events since the pandemic.

“With the venues and festivals we can draw comparisons from, we’ve seen fan demand for live events higher than it was before the pandemic,” Andrew Foggin, global head of music at Dice, tells IQ. “The industry was in great shape before the pandemic, and it’s encouraging to see that it’s picking up where it left off.”

Foggin has witnessed a particularly strong demand for breakthrough artists such as PinkPantheress and Fred Again, each of which sold out multiple shows in minutes. “We’re generally seeing tickets selling out faster, with fans joining our Waiting List for sold-out shows in higher numbers than we’ve ever seen,” he says.


Elsewhere, Berlin-based DEAG, whose core markets include Germany, the UK, Switzerland, Ireland and Denmark, has reported a 50-80% increase in ticket sales compared to pre-pandemic.

DEAG CEO Peter Schwenkow says that family entertainment, concerts, and spoken word events are selling best at the moment, although he also explains that the dramatic increase is partly attributable to the company’s acquisition of six promoters during the pandemic.

“We are very much convinced we will see a record year, just by delivering the 5,000-plus shows we have on sale,” he recently told IQ.

Elsewhere, The Ticket Factory, one of the UK’s leading national ticketing agents, says its return to pre-pandemic levels of ticket sales is primarily driven by A-list artists.


“A busy schedule of major shows including the likes of Stormzy, Sam Fender and Little Mix, has certainly been one of the key drivers,” Richard Howle, director of ticketing at The Ticket Factory, tells IQ.

“But we’ve also been well aware that for many of our clients, 2022 is the first year since Covid where they’ll be able to run their usual annual events. So, not only are we feeling optimistic about the volume of current ticket sales – driven primarily by the A-list artists – but also our future pipeline with the return of several major events.”

The ticketing company, is owned by UK venue operator NEC Group and is the official box office for the NEC Birmingham as well as a ticket seller for many of the UK’s major music festivals.

“As the live events industry starts to feel more reminiscent of pre-pandemic times, we’re expecting more peaks than troughs this year – even bigger than what we’re experiencing right now,” adds Howle.

The Ticket Factory’s Richard Howle chairs the Ticketing: All change please! session at this year’s International Live Music Conference with guest speakers including Dice’s Amy Oldham, Ticketmaster’s Sarah Slater and others.

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