Industry bullying and harassment helpline launched


March 10, 2022

A new helpline that supports those suffering bullying and harassment within the UK music industry has been launched by charity Help Musicians.

The move, which is backed by organisations including UK Music, The Musicians’ Union (MU), the Incorporated Society of Musicians (ISM), and the BPI, follows a number of high-profile musicians speaking out on the need for more to be done to support those experiencing difficulties.

The service will be offered to everyone working within the music industry, with callers able to immediately speak with a specialist bullying and harassment counsellor. The new helpline aims to fill a gap in support provision, ensuring that those working in the music industry, including freelancers, have a place to turn for advice and practical help.

“Bullying and harassment requires a collaborative response across the music industry,” says James Ainscough, CEO of Help Musicians. “The creation of the helpline is a vital next step and Help Musicians is well placed to provide this service, as an independent charity.


“Anyone who is concerned about a bullying and harassment situation can call the helpline, share their concerns confidentially and receive advice on how to navigate the issue they are facing. We hope in time that musicians and all those who work in music will feel better emotionally supported as well as gaining practical advice on how to resolve any problems.

“The anonymous insight we will gather through this service will shed more light on the issues being experienced and help to target the collaborative efforts for positive and permanent change across the music industry. This is a vital service, and we ask for everybody’s help in promoting awareness of it, to ensure that individuals who need it will know that they can call for support at any time.”

As well as helping those impacted by bullying and harassment, the new helpline aims to shed more light on the extent of the issue across the industry and inform collaborative, industry-wide efforts for a positive and permanent change to help stamp out bullying and harassment.

Help Musicians will ensure full anonymity for all callers and the service will work alongside The MU’s SafeSpace service and the ISM-MU Code of Conduct. Anyone within the UK music industry experiencing bullying and harassment can call the helpline on 0800 088 2045.

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